Support that resolves
itself — faster.

One portal replaces email, Slack, WhatsApp and phone calls for every issue you raise after delivery — tracked, triaged and resolved with an AI Support Engineer working alongside our team.

Trusted by delivery & support teams across every Appomate engagement

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HOW IT WORKS

From "something's broken" to resolved, in four steps

STEP 1

Describe the issue in your own words

No long forms — just tell us what happened, e.g. "the Flashcard screen crashes after updating the Android app."

STEP 2

AI extracts the details & checks for duplicates

Category, priority, platform and module are auto-filled; if a similar ticket already exists, you're shown the fix instead of filing a new one.

STEP 3

Routed to the right developer, with SLA tracking

The right developer is suggested automatically, and every stage — response, fix, QA, verification — is timestamped and visible to you.

STEP 4

You verify, and it closes